Our Process

Custom Patios > Services > Our Process

The beginning of a great looking yard, regardless of whether we're talking about the backyard or the front yard, starts with structure. We offer some of the best, most affordable hardscaping services. We build retaining walls, patios, outdoor fireplaces and walk ways. Using only the best materials and workmanship, we will build something that is guaranteed to last.

TOGETHER WE DISCOVER THE POTENTIAL 

Our landscape division has many years of experience in all phases of landscaping and our customer focused approach makes the landscape experience just that, an experience. We want our customers to be there from the moment we get to the job until the end of the job so that they can have as much input.

We understand that your property is a big investment and we want our customers to know that we are there for them to help them accomplish the dreams that they may have for there property. From new construction landscaping to existing landscapes.

Design Phase

We will collect some basic information from you when you contact our office. This will include contact information, the type of project you are interested in and how you heard about us. You can also submit a form through our website, or email us at steve@custompatiosllc.com. You will be contacted back within 24 hours. We will meet with the potential client to discuss expectations, priorities and walk your property taking notes and listen to your ideas. We will engage in conversation to help create an overall picture of the design. An anticipated budget for work is very important for our designer to know. A budget is vital to the project's product selection, size, elements and scope of work. From this meeting the designer will be able to decide if a design is necessary or a cost analysis can be prepared. We will provide you with a written proposal based on the previously determined budget and design elements for your review and approval. If design work is requested a Design Agreement and Fee will be presented based on the landscape and hardscape elements to be included in your project. This will also take into consideration the estimated budget range established for each element or phase. To initiate the design process, a deposit and signed design agreement will be required. The balance of the design fee will be due before the presentation of final drawings. Costs of the design phase are credited back to the project installation should Custom Patios be awarded the project.

Conceptual Plan and 3d

A site analysis is inventoried to include measurements, photographs and elevations. The client will be presented with a concept plan using base map information gathered in the site analysis, and an "estimated" project cost based on the requirements and ideas discussed at the initial consultation. Revisions may be necessary to implement the final master plan. We also offer other design services where we model your project in 3d. We can explore all the possibilities of your project and view them in a photo realistic presentation well before a shovel ever breaks ground.

Master Plan

A detailed master plan or final drawing and construction contract is completed and presented to the client. Once a contract is submitted with the first construction deposit your project begins scheduling. Detailed construction drawings, or engineered drawings may be necessary to obtain certain permits and are not included in the initial design phase. These shall be prepared on an as-needed basis.

Installation

Scheduling is complete, obtain any necessary permits, and order materials. Work typically begins within one to five weeks. Before any work begins, Custom Patios will hold a preconstruction meeting onsite with any production managers to be involved in your project in order to assure a smooth order of events during the construction phases. Site work such as demolition and excavation take place first. Masonry and hardscaping are typically the second step. Bed preparation and soil conditioning are next. Following proper horticultural standards, our technicians install the plants. The finishing touches are put on when we install the landscape lighting, mulch the beds and sod or seed lawn areas. All plants are thoroughly watered, stake trees if necessary, tags are removed from plants and work area is cleaned.

Walkthrough

At completion of your project a final walk through will be conducted with you. At this meeting, you will be presented with a closing package to include all care guidelines, warranty information, product information, as well as any project specific information that may prove important

Maintenance

When your projects are complete we can assist you in maintaining every aspect of your landscape so you can enjoy your investment for years to come.

 

 

 

 

Meeting With Us Could'nt Be Easier

Send us a day and time which is most convenient for you. We will be in touch within 24 hours to confirm your appointment.

We look forward to working with you and making your ideas come true!
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